These terms establish the legal framework for accessing and using Versotek software platforms (VersoSupply, VersoRoute, VersoWare) by corporate clients in Romania.

By creating an account or accessing any module of the platform, the user confirms that they have read, understood, and fully accept the terms presented below.

Versotek reserves the right to periodically update these terms, notifying users at least 15 days before the changes take effect, via email or through the administration panel.

The user undertakes to provide accurate and complete information upon registration and to update contact details whenever they change.

Access to the platform is personal and non-transferable. The user is responsible for any activity carried out under their account, including actions by authorized employees or collaborators.

It is prohibited to:

• use the platform for illegal activities or activities that violate the rights of third parties;
• attempt to access other users' data or compromise system security;
• reproduce, distribute, or resell software modules without the written consent of Versotek.

Versotek undertakes to ensure the continuous operation of the platform, with a minimum availability of 99.5% per calendar month, excluding scheduled maintenance periods (announced 48 hours in advance) and force majeure events.

B2B technical support is available Monday to Friday, between 08:00 and 18:00, via email (info@versotek.com) and telephone (0377866486).

Versotek is not liable for delays or errors caused by the user's hardware or software configurations, internet connection, or unauthorized modifications made to the platform.

To the maximum extent permitted by law, Versotek is not liable for indirect, incidental, or consequential damages, including loss of profit, business interruption, or data loss, even if advised of the possibility of such damages.

Versotek's total liability for any claim related to the use of the platform shall not exceed the value of the subscription paid by the user in the last 12 months.

This limitation does not apply in cases of bodily injury, fraud, or intentional breach of data confidentiality.

Versotek processes personal data in accordance with the Privacy Policy available on the website and with Regulation (EU) 2016/679 (GDPR).

Operational data uploaded to the platform (orders, stocks, routes) is stored on secure servers within the European Union and is not shared with third parties without the user's explicit consent.

The user is responsible for managing the access rights of their own employees and for the security of passwords and API keys.

Versotek may suspend or terminate access to the platform in the following cases:

• non-payment of the subscription on time (after a grace period of 10 working days);
• serious or repeated violation of the terms of use;
• written request from the user to delete their account.

In the event of termination, Versotek will provide, upon request, a copy of the user's data in a standard format within 30 days. After this period, the data will be permanently deleted.

These terms are governed by Romanian law. Any dispute that cannot be resolved amicably will be settled by the competent courts of the municipality of Iași.

For questions regarding the interpretation or application of these terms, the user may contact the legal department at info@versotek.com or at the headquarters located at Str. Păcurari 2B.

The current version of these terms was published on January 1, 2025.