We collect data you voluntarily provide through contact forms, demo registrations, or support requests: name, email address, phone number, and message content. We also automatically collect technical data such as IP address, browser type, operating system, and pages visited, using cookies and analytics tools. This information is used exclusively to respond to your requests, improve our software platforms, and ensure service security.

Data processing is based on your explicit consent (Art. 6(1)(a) GDPR) and the legitimate interest of providing B2B technical support and optimizing our services (Art. 6(1)(f) GDPR). Data is used for customer relationship management, delivering software updates, analyzing Versotek platform performance, and complying with legal obligations. We do not use data for automated profiling or automated individual decision-making.

Data is stored on secure servers within the European Union, with access restricted to authorized personnel only. We use appropriate technical and organizational measures, including TLS encryption, firewalls, and periodic audits, to prevent unauthorized access, loss, or disclosure of data. The storage period is limited to the duration necessary to fulfill the stated purposes or until consent is withdrawn, but no longer than 3 years from the last interaction.

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be transmitted to authorized processors (hosting providers, email services, analytics platforms) who adhere to the same privacy and security standards. In the event of legal obligations, we may disclose data to competent authorities, within the limits provided by law.

You have the right to request access to your data, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and to object to processing. To exercise these rights, you can contact us at info@versotek.com or by mail at Str. Păcurari 2B. We will respond to your request within a maximum of 30 days. If you are not satisfied with the response, you have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.

We use essential cookies for the functioning of the site and analytics cookies to understand platform usage. You can manage cookie preferences from your browser settings. Disabling cookies may affect the functionality of certain sections. We do not use behavioral advertising or cross-site tracking cookies.

This policy may be updated periodically to reflect legislative or operational changes. Last update: October 15, 2024. For privacy-related questions, you can write to us at info@versotek.com or call 0377866486. Our postal address: Str. Păcurari 2B, Romania.